Quantara Clinical & Diagnostic Center LLC

Last Updated: January 2026

At Quantara Clinical & Diagnostic Center LLC (“Quantara,” “we,” “our,” or “us”), your
privacy is extremely important. This Privacy Policy explains how we collect, use, and
protect your information, including your protected health information (“PHI”) as required
under the Health Insurance Portability and Accountability Act (“HIPAA”).

By using our website, telehealth services, or any digital platform owned by Quantara,
you agree to this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

•  Personal Information
• Name
• Date of birth
• Contact details (email, phone, address)
• Insurance information
• Payment information (processed securely via third-party vendors) 

2. Health Information (PHI)

• This includes information shared during:
• Telehealth visits
• Patient forms
• RPM device transmissions
• Weight-loss program enrollment
• HIV or Hepatitis care management
• Medication monitoring

3. Website & Technical Information

• Collected automatically through cookies or analytics tools:
• IP address
• Browser type
• Device information
• Website interactions
• This helps improve website performance and does not identify you as a patient.

4. How We Use Your Information

We may use your personal and health information for:

• Medical Care
• Diagnosis
• Treatment
• Prescribing
• Laboratory ordering
• Telehealth communications
• Weight-loss and chronic disease management
• HIV or Hepatitis care

5. Healthcare Operations

• Quality improvement
• Appointment scheduling
• Case management
• Clinical documentation
• Training and internal review

6. Payment Purposes

• Insurance billing
• Claims processing
• Eligibility verification
• Patient billing

7. Legal Compliance

• We may disclose PHI when:
• Required by law
• Reporting communicable diseases
• Preventing fraud or abuse
• Required by court order
• We never sell or share PHI for marketing without your written authorization.

8. Your Rights Under HIPAA

• You have the right to:
• Access Your Records
• Request copies of your medical information.
• Request Corrections
  If you believe your record contains inaccuracies.
• Request Confidential Communication
  Choose how we contact you (email, portal message, phone).
• Restrict Disclosures
  Request limitations on how your PHI is used (when legally permissible).
• Receive an Accounting of Disclosures
  A list of certain instances where PHI was shared.
• File a Complaint Without Retaliation
  You may file a HIPAA complaint with Quantara or with HHS.

9. How We Protect Your Information

We maintain administrative, technical, and physical safeguards to protect your
information, including:
Encrypted telehealth sessions
Password-protected patient portals
Secure EHR (RXNT)
HIPAA-compliant communication systems
Access controls & audit trails
Business Associate Agreements (BAAs) with vendors
Although we take many precautions, no system is entirely free from risk.
You agree to use our services with this understanding.

10. Telehealth & Electronic Communication

Telehealth involves the electronic transmission of medical information.
Risks may include:
Technical failures
Interruptions
Unauthorized access despite safeguards
By using our telehealth services, you acknowledge these risks and consent to electronic
communication.
Text messaging and email may not be fully secure.
For sensitive matters, use the patient portal whenever possible.

11. Remote Patient Monitoring (RPM)

If you enroll in RPM:
Devices may transmit health metrics to our clinical team
Third-party RPM vendors may assist in monitoring
All vendors handling PHI are required to follow HIPAA guidelines
You can withdraw from RPM at any time with written notice.

12. Website Cookies & Analytics

Our website may use:
Cookies
Session data
Analytics tools
These help improve site usability and are not linked to your medical record.
You may disable cookies in your browser settings.

13. Sharing Information With Third Parties

We may share PHI only when necessary and legally permitted:

• Healthcare providers involved in your care
• Pharmacies (for prescriptions)
• Laboratories
• Insurance companies
• RPM device vendors
• IT or telehealth support companies (under BAA)
• Regulatory authorities

We do not share your information with marketers or advertisers.

14. Children’s Privacy

Our services are intended for adults (18+).
We do not knowingly collect information from children.

15. Changes to This Privacy Policy

Quantara reserves the right to update this Privacy Policy at any time.
Updates will be posted on this page with a revised “Last Updated” date.

16. Contact Us

If you have questions or concerns about this Privacy Policy or your rights under HIPAA,
contact:
Quantara Clinical & Diagnostic Center LLC
6300 N Wickham Rd, Suite 103-526
Melbourne, FL 32940
Phone: (321) 352-6609
Email: admin@quantaradiagnostics.com